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PRIVACY POLICY
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At The Yard, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.theyard.com.au (the "Site").

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1. Introduction

This Privacy Policy applies to personal information that we collect through the Site and in connection with the services we offer. By using the Site, you agree to the collection and use of your personal information in accordance with this policy.

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2. Information We Collect

We collect personal information from you when you interact with our Site, such as when you contact us or subscribe to our newsletter. The types of personal information we may collect include:

  • Contact Information: Name, email address, and phone number.

  • Technical Information: IP address, browser type, operating system, and other technical data automatically collected through cookies or similar technologies.
     

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Customer Support: To respond to your inquiries and provide assistance.

  • Marketing and Communications: With your consent, we may send promotional emails, newsletters, or updates about our products, services, or relevant news. You may opt-out of these communications at any time.

  • Improving Our Services: To enhance the functionality and content of our website, and improve customer experience.

  • Compliance with Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.
     

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (such as marketing agencies or IT service providers) who assist in operating our business and providing services to you.

  • Legal Requirements: We may disclose your information if required to do so by law, such as to comply with a subpoena, legal process, or a request by a government authority.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
     

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Site, such as remembering your preferences, tracking the performance of our marketing campaigns, and analysing website usage. Cookies are small files placed on your device that store certain information, such as:

  • Your browsing preferences

  • Your interaction with our website

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of the Site.
 

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and modification. This includes using secure servers and encryption where appropriate. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the security of your information transmitted to our Site.
 

7. Access and Correction of Your Information

You have the right to access the personal information we hold about you, subject to certain exceptions. If you would like to access or correct your personal information, please contact us using the details below. We will take reasonable steps to update or correct any inaccurate personal information.
 

8. Retention of Your Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we will securely delete or anonymise your personal information.
 

9. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or the content of any third-party websites. We encourage you to review the privacy policies of those websites before submitting any personal information.
 

10. Your Choices and Rights

You have several choices regarding the use of your personal information:

  • Opt-out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the “unsubscribe” link in the email or contacting us directly.

  • Disable Cookies: You can disable cookies through your browser settings, but this may impact your ability to use certain features on the Site.

  • Access and Correction: You have the right to request access to or correction of your personal information that we hold, as described above.
     

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.
 

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to access, correct, or delete your personal information, please contact us.

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13. Contact Information

For any questions or concerns about these Terms and Conditions, including our Acceptable Use Policy, please contact us at:

The Yard
Phone: 07 5449 1234
Email: info@theyard.com.au
Address: 791 Eumundi Noosa Rd, Doonan QLD 
Website: www.theyard.com.au

 

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